1. Nature of Services

1.1 Professional Services Platform

NyayaNow is a professional services platform that connects clients with qualified professionals including advocates, chartered accountants, company secretaries, and other licensed professionals. We facilitate service delivery but do not ourselves practice law, accounting, or provide professional advice.

1.2 We Are Not a Law Firm

NyayaNow is NOT a law firm and does not provide legal advice. Legal services are provided by independent licensed advocates who are enrolled with the Bar Council of India. Any legal opinion or advice you receive is from the assigned advocate, not from NyayaNow.

1.3 Professional Independence

The professionals (advocates, CAs, CSs) who provide services through our platform:

• Are independent professionals, not our employees
• Maintain their own professional liability and responsibility
• Are bound by their respective professional codes of conduct
• Exercise independent professional judgment

2. No Guarantees or Warranties

2.1 Service Outcomes

We do NOT guarantee:

• Approval of applications by government authorities (ROC, trademark office, tax department, etc.)
• Success in legal proceedings or disputes
• Specific outcomes in any legal or compliance matter
• Registration of trademark or patent applications
• Favorable decisions from courts or authorities
• Tax savings or refunds in tax filing services
• Settlement of disputes through legal notices

2.2 Government Decisions

Decisions by government authorities, courts, registrars, and other official bodies are beyond our control. We cannot influence or predict their decisions. Applications may be:

• Rejected for various reasons
• Delayed due to backlogs or procedural requirements
• Subject to objections or queries
• Conditionally approved with requirements

2.3 Timelines

All timelines mentioned on our website are estimates only and depend on:

• Government processing speeds (which vary significantly)
• Completeness and accuracy of documents
• Response times to queries
• Current workload at government departments
• Public holidays and strikes

We are not liable for delays in government processing.

3. Website Content

3.1 General Information Only

Content on our website, including blog posts, guides, and service descriptions:

• Is for general informational purposes only
• Should not be construed as legal, financial, or professional advice
• May not be current or complete
• Should not be relied upon for decision-making without professional consultation
• Does not create an attorney-client or professional relationship

3.2 Laws and Regulations

While we make efforts to provide accurate information:

• Laws and regulations change frequently
• Interpretations may vary
• Rules differ by state and jurisdiction
• Always verify current requirements with official sources

3.3 No Substitute for Professional Advice

Information on our website is not a substitute for obtaining advice from a qualified professional about your specific situation. Each case is unique and requires individual assessment.

4. Limitation of Liability

• Use or inability to use our services
• Errors, omissions, or inaccuracies in information provided
• Decisions made by government authorities or courts
• Actions or omissions of third-party professionals
• Delays in service delivery
• Loss of business, profits, or opportunities
• Data loss or corruption
• Unauthorized access to your information
• Website downtime or technical issues
• Reliance on information provided on our website

Our maximum aggregate liability for any claims shall not exceed the amount you paid for the specific service giving rise to the claim.

5. Client Responsibilities

5.1 Accuracy of Information

You are responsible for:

• Providing accurate, complete, and truthful information
• Verifying all documents before submission
• Ensuring eligibility for services before booking
• Disclosing all relevant facts and circumstances
• Updating us of any changes affecting your service

5.2 Document Review

Before finalizing any documents:

• Carefully review all drafts and documents
• Verify accuracy of all information
• Ask questions if anything is unclear
• Understand implications of documents being filed
• Seek independent advice if needed

5.3 Compliance

You remain responsible for:

• Ongoing compliance with laws and regulations
• Maintaining registrations and licenses
• Filing required returns and documents
• Renewing registrations before expiry
• Keeping records as required by law

6. Third-Party Links and Services

Our website may contain links to third-party websites and services:

• We do not control or endorse third-party content
• We are not responsible for accuracy or availability of external sites
• Links do not imply recommendation or approval
• Use of third-party websites is at your own risk
• Review their terms and privacy policies

7. Pricing and Fees

Regarding pricing information:

• Prices are subject to change without notice
• Prices shown are estimates and may vary
• Additional fees may apply for complex cases
• Government fees may increase (we'll inform you)
• Final quote will be provided after case assessment
• All prices are in Indian Rupees (INR)

8. Intellectual Property Rights

Documents and work products:

• Documents prepared become your property upon payment
• We may retain copies for our records
• Website content belongs to NyayaNow
• You may not reproduce our content without permission
• Trademarks and logos are our property

9. Testimonials and Case Studies

Regarding testimonials on our website:

• Individual results and experiences may vary
• Past success does not guarantee future results
• Testimonials are not representative of all client experiences
• Each case is evaluated on its own merits

10. Service Availability

We reserve the right to:

• Refuse service to anyone for any reason
• Discontinue any service at any time
• Modify service offerings and features
• Limit geographic availability of services
• Change pricing and policies

11. Technical Disclaimer

11.1 Website Availability

We strive for continuous availability but:

• Cannot guarantee uninterrupted website access
• May perform maintenance causing temporary downtime
• Are not liable for technical failures or errors
• May experience delays due to internet issues

11.2 Data Accuracy

While we maintain data carefully:

• Errors or omissions may occur
• Real-time data may not be available
• We are not liable for data inaccuracies

12. Jurisdictional Issues

Our services are primarily for use in India:

• Services may not be available in all jurisdictions
• Information may not apply to your jurisdiction
• You are responsible for compliance with local laws
• Cross-border services may have limitations

13. Force Majeure

We are not liable for failure to perform due to:

• Acts of God (natural disasters, pandemics)
• War, terrorism, or civil unrest
• Government actions or restrictions
• Labor strikes or disputes
• Internet or communication failures
• Other events beyond our reasonable control

14. No Professional Relationship

Important clarifications:

• Merely visiting our website does not create a professional relationship
• Attorney-client privilege exists only with assigned advocate
• Unsolicited information sent to us may not be confidential
• Formal engagement begins only after written agreement

15. Language and Translation

If our content is available in multiple languages:

• English version is the primary and controlling version
• Translations are provided for convenience only
• We are not responsible for translation inaccuracies
• In case of conflict, English version prevails

16. Modifications

We reserve the right to modify this disclaimer at any time without prior notice. Changes become effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified disclaimer.

17. Severability

If any provision of this disclaimer is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Contact Information

For questions or clarifications regarding this disclaimer:

• Email: info@nyayanow.com
• Phone: +91 96327 86767
• Address: Bangalore, Karnataka, India
• Business Hours: Monday-Saturday, 10:00 AM - 7:00 PM IST