Privacy Policy

At NyayaNow, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

1.1 Information You Provide

• Name, phone number, and email address
• Information you share via WhatsApp messages
• Legal matter details you provide for consultation
• Documents you share for review or drafting
• Payment information (processed securely through payment gateways)

1.2 Automatically Collected Information

• Device information (type, operating system)
• Usage data (pages visited, time spent)
• IP address and location data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide legal guidance and consultation services
• Draft and review legal documents
• Respond to your inquiries and provide customer support
• Process payments and transactions
• Send service-related communications
• Improve our services and user experience
• Comply with legal obligations
• Prevent fraud and ensure security

3. Information Sharing and Disclosure

We DO NOT sell your personal information.

We may share your information with:

• Legal Professionals: When necessary to provide you with legal services
• Service Providers: Third-party companies that help us operate (payment processors, cloud storage)
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In case of merger, acquisition, or sale of assets

4. WhatsApp Communications

Our primary communication channel is WhatsApp. By contacting us on WhatsApp, you consent to:

• Receiving messages related to your legal matters
• WhatsApp's own privacy policy and terms of service
• The possibility that WhatsApp may access message content per their policies

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encrypted data transmission
• Secure storage systems
• Access controls and authentication
• Regular security assessments

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations (typically 7 years for financial records)
• Resolve disputes and enforce agreements

7. Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, contact us at: +91 96327 86767

8. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Understand how you use our website
• Improve website performance
• Analyze website traffic (Google Analytics)

You can control cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

11. Changes to Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services constitutes acceptance of changes.

12. Contact Us

For questions about this Privacy Policy or our data practices, contact us:

• WhatsApp: +91 96327 86767
• Email: info@nyayanow.com
• Website: nyayanow.com